The liquidator claim includes a receipt that your bank later reversed

The ledger shows a receipt that did not remain

A hypothetical supplier receives a preference demand listing a customer payment. The bank initially recorded that receipt but later reversed it. The supplier's old ledger export still shows the first entry. Before assuming the demand is correct or invalid, assemble the full sequence and have it reviewed. The transaction history needs to show what actually happened to the money.

Collect the original bank records

Keep statements and transaction references for the incoming entry and the reversal. Find any bank explanation and the corresponding customer correspondence. If a later replacement payment occurred, include it as a separate event. Avoid using a cropped screenshot that shows only the favourable part of the history. The adviser needs the complete record to understand the movement.

Separate the calculation issue from the legal answer

ASIC explains that liquidators can recover certain unfair preferences and recommends obtaining details, reasons and supporting evidence. A reversal is relevant information to put before a lawyer; it does not produce an automatic legal conclusion in this article. Ask how the full transaction sequence affects the claim and what clarification should be requested from the liquidator.

Source: ASIC: Liquidation — a guide for creditors

Reconcile the ledger without erasing history

Ask the accountant to explain how the reversed receipt was recorded and whether any correction is needed. Preserve the original export alongside the corrected report and the reason for the change. In the hypothetical example, the initial receipt may have cleared invoices temporarily before the reversal reopened them. Make that sequence visible rather than replacing it with a simplified final balance.

Include the surrounding account activity

Check whether later receipts, credits or allocations affect the explanation. Give the adviser the relevant supporting documents instead of selecting only the disputed entry. Do not independently deduct the amount from a settlement offer without legal guidance. A discrepancy in one transaction does not establish that every other part of the demand is unsupported.

Send a supported explanation through the agreed process

Agree with your adviser how to present the bank sequence and what response to seek. Retain the materials supplied and monitor the matter's next required step. CRP can help organise records for the discussion. Accurate evidence of a reversal helps assess the real claim; an overwritten ledger or confident verbal explanation makes that assessment harder.