Your only supplier just went into administration

The delivery problem lands first

When one supplier collapses, the first thing that slows is not the paperwork. It is the job on site: crews waiting, dates moving, and a client asking where the delivery is. Once a company is in voluntary administration, ASIC says the administrator takes control and unsecured creditors cannot enforce claims without consent or court permission. ([asic.gov.au](https://www.asic.gov.au/regulatory-resources/insolvency/insolvency-for-creditors/voluntary-administration-a-guide-for-creditors?utm_source=openai))

That is why today is about two tracks at once. Protect the order you already paid for, but do not let the job sit idle while you wait for a formal update. A pending order may now sit inside a formal process, so get the facts before you assume stock is still coming. ([asic.gov.au](https://www.asic.gov.au/regulatory-resources/insolvency/insolvency-for-creditors/voluntary-administration-a-guide-for-creditors?utm_source=openai))

Get the administrator to confirm the order

Call the administrator named in the notice and ask one narrow question: what has happened to my order, and do you want it continued? If you speak by phone, write the answer down straight away, including who you spoke to, the order number, and anything said about timing, stock, or refunds. ([asic.gov.au](https://www.asic.gov.au/regulatory-resources/insolvency/insolvency-for-creditors/voluntary-administration-a-guide-for-creditors?utm_source=openai))

If the administrator wants the supply to continue, ask for written confirmation before you spend another dollar. ASIC says debts incurred during the administration, if authorised by the administrator, are paid from the available company assets as costs of the administration. Keep pre-collapse work separate from any post-appointment supply so the paperwork stays clear. ([asic.gov.au](https://www.asic.gov.au/regulatory-resources/insolvency/insolvency-for-creditors/voluntary-administration-a-guide-for-creditors?utm_source=openai))

Source: Official guidance

Replace the supply before the site stalls

Do not wait for the administrator to solve your site problem. Find an alternative supplier today and compare lead times, freight, minimum orders, and payment terms before you commit. business.gov.au says to choose suppliers you can trust to deliver on time and to document the agreement in a written contract. ([business.gov.au](https://business.gov.au/people/suppliers?utm_source=openai))

Your replacement order should make the job easier, not create a new dispute. Check the product spec, delivery date, warranty, insurance, and any dispute resolution terms before you hit send. A fast substitute is useful only if it actually arrives when the program needs it and does not leave you chasing another complaint with the client or the crew on site. Take the replacement quote as a whole, not just the unit price, because freight and urgency can change the real cost quickly. ([business.gov.au](https://business.gov.au/people/suppliers?utm_source=openai))

Warn the builder and read the contract

Tell the builder or site manager early, before the delay becomes a surprise on the program. Keep it practical: what item is missing, whether you have found a substitute, and the date you expect delivery. Clear communication now reduces the chance that a supply shock turns into a blame game later. ([business.gov.au](https://business.gov.au/people/suppliers?utm_source=openai))

Then review your contract for delay provisions, notice requirements, and any wording about changed delivery dates or variations. business.gov.au says contracts should set out timeframes, delivery terms, quality standards, and dispute resolution terms. If those details are thin, your written record and prompt notice matter even more than they already do. ([business.gov.au](https://business.gov.au/people/suppliers?utm_source=openai))

Keep one file and move today

Create one clean file for the collapse. Keep the administrator notice, your email trail, replacement quotes, promised delivery dates, and the messages you send to the builder. If the situation shifts again, that file shows what you knew, what you did, and when you did it, which makes the next call easier. ([asic.gov.au](https://www.asic.gov.au/regulatory-resources/insolvency/insolvency-for-creditors/voluntary-administration-a-guide-for-creditors?utm_source=openai))

Today’s sequence is simple: contact the administrator, source the substitute, warn the builder, and check the contract before the next order goes out. If the delay is already affecting cash flow or completion risk, call CRP today about turnaround support. We coordinate independent qualified professionals. This is general information only. ([asic.gov.au](https://www.asic.gov.au/regulatory-resources/insolvency/insolvency-for-creditors/voluntary-administration-a-guide-for-creditors?utm_source=openai))