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Company correspondence and proceedings

A company address dispute with ASIC does not answer the creditor demand

Distinguish an ASIC complaint about unauthorised or inaccurate registered-office information from the legal response to a creditor demand, avoiding reliance on register correction as relief.
Corporate Recovery Partners
CRP Lisa avatar beside KEEP THE TWO FILES SEPARATE and Reporting an address problem is an administrative step.
Have the creditor demand assessed on its own evidence. on a monochrome 1609 cover.
01 / 06

Two problems can arrive together

You believe a company address was recorded incorrectly and report the problem to ASIC. A creditor also relies on that address when sending a demand. Keep the administrative enquiry and the legal response separate. An acknowledgement of your report does not tell you what must happen in relation to the demand or whether a court step is required.

02 / 06

Explain the disputed record precisely

Identify the company, address field, recorded information and why you say it is wrong. Supply supporting records through the appropriate process. Distinguish a disputed notification from a genuine change that was never lodged. Do not make an unsupported accusation about who caused the error, and keep a copy of what you actually submitted.

03 / 06

Understand the regulator's stated role

ASIC explains that its corporate register records company notifications and that its ability to change the register is limited. That makes it important to obtain advice about the specific remedy needed. Do not assume a complaint automatically corrects historical information, determines service or restrains the creditor while an enquiry is considered.

Source: ASIC: Disputes about company addresses and company mail

04 / 06

Consider the parallel tasks

Imagine a hypothetical owner who learns a former address is still recorded and receives a statutory demand forwarded from that address. The owner emails ASIC and expects that to resolve everything. A lawyer instead needs the demand and delivery evidence immediately, alongside the address dispute. The example illustrates separate tasks; it does not predict whether the address objection will succeed.

05 / 06

Tell each adviser what is happening

Give the lawyer the ASIC submission reference, response and supporting material, with any pending requests clearly marked. Give the corporate-records adviser instructions about correcting genuine errors through the proper process. Avoid sending different factual versions to each. If new evidence arrives, preserve it and update the lawyer rather than assuming the regulator will communicate with the creditor for you.

06 / 06

Track outcomes independently

Record what ASIC has actually confirmed and what remains unresolved. Separately record the legal advice and action concerning the demand. Treat a register update as evidence of that administrative event, not a general release from the debt or proceedings. Keeping these outcomes distinct prevents a routine enquiry from becoming a reason to miss an urgent legal response.

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